Refund & Return Policy


Oven Baked Pancake Company Refund & Return Policy

Refund Policy: Oven Baked Pancake Company shipments are non-refundable. If your order has been delivered late due to carrier error or the shipment has exceeded our 48 hour delivery window you may request a new shipment. Requests can be made by emailing us at

Delivery Policy: All Orders received in each calendar week before Sunday Midnight are shipped the following Tuesday. All Orders are shipped using the carrier & shipment time you select.

Return Policy: All sales are final. Product is Perishable. Oven Baked Pancake Company does not accept returns.

Cancellation Policy: You may cancel your order. To cancel your order, email You must provide your order number. Email must be received by Sunday at Midnight during the same calendar week that your order was placed.